PRIVACY POLICY

  • AONE is committed to protecting the privacy of personal information collected from customers. For customers mentioned here, it includes visitors to our website, users or purchasers of our product or services and subscribers. By using this website, you agree to the way outlined below of how to process with your personal information.
  • Information collected
  • We collect personal information when we provide the service to you. Generally we will tell you why we collect this info and how we will plan to use.
  • We usually collect personal information example name, telephone no., address, email and in some instances your financial details. When you are in our webpage, we collect information of which page you have visited. As a general rule, we do not collect sensitive information. If we have to do so, we are usually for the purpose of providing our goods or services .
  • We usually collect information from yourselves though sometimes we may acquire lists from our agents or other public documents.
  • Use of information
  • We use your information to provide our services to you, to fulfill administrative functions associated with these services, for example invoicing, to enter contract with you or for marketing and client relationship purpose.
  • We will pass your name, delivery address and telephone no. to the carrier who responsible for delivery.
  • Your credit card details are taken through a secure server for processing by paypal and we do not have access to your payment details beyond what we need to fulfill for processing.
  • The information collected about you will not be used for any other purpose and will not be sold or otherwise to disclose to other companies. But AONE may disclose your information to other companies within the group, our or their possible successors in title, our partners, service providers and contractors to help us to market or operate our business effectively. We may share your information with third parties who provide prizes for competitions. If we do this, we generally require all these parties to protect your information in the same way we do.
  • With this information, we will inform you about the launch of new product, promotion or change in our product. If you would prefer not to receive any marketing information, please send an email to customerservices@aone-sports.com
  • Security
  • Aone will endeavour to ensure the integrity, security and privacy of your personal information. We use both physical and electronic security measures including restricted acess area to our office, firewall, password to keep it save from loss or unauthorized use. But no data transmission over the internet cannot guarantee to be 100% secure.
  • Cookies policy
  • Cookies are the date that a web site transfers to a user’s web browser when the user is browsing the website. It can facilitate the user’s to ongoing access to and use of the site. It can track the usage patterns of visitors in our site (example pages you have visited, which topic you are interested…) and to compile data that can help us improve our content and target advertising. If you do not want information collected through cookies, you can do a simple procedure which most of the browsers would allow you to deny the cookie feature. But you should note that cookies may be necessary to provide you feature such as merchandise transactions or registered services.
  • How to protect your privacy on the internet
  • It is important for you to protect against unauthorized access to your password and your computer. Remember to maintain the secrecy of your username/password/other account info and sign off when you are using a shared computer.
  • Any information posted on bulletin boards or you communicated in chat area becomes public information. AONE strives to protect your privacy but cannot guarantee the security of this public information
  • Children
  • If you are under 18, you may make the purchase on the website only with the involvement of parent or guardian.
  • Access right
  • You have the right to access your personal information we held. Please send us email (customerservices@aone-sports.com) or view/ update your details in the ‘my account’.